AcornReply

ClaudeCommunityby PerfSpot LLC

AcornReply is a support inbox for small teams who answer their customers themselves: AI drafts a reply, a person edits it and hits send. This connector opens the knowledge base behind those replies: the same FAQs and help-center articles your team and your AI drafts both read from. Connect it and Claude can search the knowledge base semantically, read any entry in full, and create or update FAQs and articles, including publishing and unpublishing them. It manages the category tree the help center is organized by, reorders it, and uploads the images article bodies use. A formatting-guide tool returns the exact content contract entries must follow, so what Claude writes renders correctly in the help center instead of needing cleanup afterwards. It also reads per-article view statistics, which is what makes pruning practical: ask for the articles nobody has opened since a given date and Claude can find the dead content, rewrite what is worth keeping, and unpublish the rest in one conversation. You connect by signing in to AcornReply; there's no API key to create or paste. You choose the workspace Claude works in when you connect, and you can ask Claude to switch to another workspace your account can access later. Claude only ever reaches the knowledge base, never your inbox, customers, or billing, and only with your own account's access. All 20 tools are annotated read-only or write, so Claude asks before anything that changes content, and deleting an entry or category takes an explicit confirmation step. AcornReply is free to start, and the knowledge base and this connector are available on every plan including the free one.