Cosend is the WhatsApp Business inbox for teams. It connects your existing WhatsApp Business number to Meta's official WhatsApp Business Platform while the WhatsApp Business app keeps working on your phone, so your whole team answers from one number.
With the Cosend connector, Claude works in your Cosend workspace with the same permissions as the person who connected it:
- Inbox: list, search and read conversations, see contacts and notes, and get an overview of what needs an answer.
- Replies: draft and send replies in your WhatsApp conversations, and translate messages.
- Campaigns: build audiences, preview a campaign and its cost, then send or schedule an approved template.
- Templates: check a template against Meta's rules, submit it and follow Meta's review.
- Contacts: add, update, tag, merge and import contacts, and record marketing consent.
- Automations: describe an automation in plain words, test it with a dry run and switch it on.
- AI receptionist: set its persona and knowledge from your website, files or text, and try it before it goes live.
- Reports: message volumes, automation runs and usage.
- Setup: create a secure link to connect a WhatsApp number in your own browser.
Every message send and every important change shows a preview first and goes through only after you confirm it. Customer messages are clearly marked as customer content.
Works with every Cosend plan, including the free plan. Learn more at https://cosend.app/docs/mcp
