Build AI chatbots and customer support agents that answer from your website, documents, and knowledge base. Connect Claude to DocsBot to create bots, maintain their content, and improve support answers through natural-language requests.
• Create and configure AI chatbots for customer support and internal knowledge search.
• Add websites, documents, and Q&A to your knowledge sources, then refresh content as it changes.
• Review customer conversations, question logs, unanswered questions, and bot analytics to find gaps in your knowledge base.
• Improve bot instructions and Q&A, manage workspaces, and maintain bot settings.
Requires a DocsBot account. OAuth respects your existing team and bot permissions. Available actions depend on your role, plan, and configured integrations.
