LogMeIn Resolve

ClaudeCommunityby GoTo Technologies USA, LLC

LogMeIn Resolve is a unified endpoint management (UEM) and remote monitoring and management (RMM) platform for internal IT teams and managed service providers (MSPs). This connector brings your Resolve environment into Claude, so you can ask about your fleet in plain language and act on the answer in the same place. What IT teams use it for: - See the whole estate at once — device health, alerts, and inventory across every account and tenant you manage, instead of clicking through them one by one - Cut alert noise — review what's firing, spot the pattern, and acknowledge in bulk - Automate the busywork — run scripts and Remote Execution jobs across the fleet, then check status without opening a separate console - Move tickets forward — read the queue, draft updates, and open tickets with the right service and priority already set - Answer hardware and software inventory questions on the spot — what's deployed, where, and on which version, across every device you manage - Capture what you learn — turn a resolved issue into a Knowledge Base article while the detail is still fresh - Start remote support faster — set up a session and send the invitation without leaving the conversation - Connect Resolve to your other tools — e.g., “Check this device's alert history in Resolve, then post a summary to our incident channel in Slack.” The connector is most valuable where endpoint data meets everything around it: correlating an alert with the ticket it produced, or turning device and ticket history into a report a client can read. It acts on behalf of the signed-in technician and stays within that user's existing Resolve permissions. Read actions never change data; creates, updates, and session actions are yours to approve. Requires a LogMeIn Resolve account. Learn more at logmein.com/products/resolve.