NeetoChat

ClaudeCommunityby Neeto

NeetoChat is live chat and customer messaging software. Visitors start conversations from a chat widget or a connected channel, agents reply with messages, and reports summarize reply volume and customer satisfaction. This connector lets Claude work with your NeetoChat workspace in plain language. Ask Claude to triage the queue, read the full message history on a conversation, post a reply to the visitor, or leave an internal note for the team. It can create conversations and contacts, change status, priority, group, assignment and tags, invite and manage team members, and pull conversation, group and customer-satisfaction reports over any date range. Because the details are usually already in the conversation, a forwarded complaint or a pasted thread turns into a conversation, or into a reply, without you retyping anything. Connect over OAuth and the connector acts as you: an agent restricted to their own conversations or groups sees conversation lists, searches and reports narrowed to that same scope, and managing team members needs the appropriate organization role. Replies written through the connector are stored on the conversation and are emailed to the visitor only when the conversation's channel is email.