Review Expert

ChatGPTby Review Expert

Review Expert is the review workspace for app teams: it collects your App Store and Google Play reviews in one place, computes your rating and response analytics, and drafts replies with its own AI. This plugin brings that workspace into ChatGPT so you can ask questions about your reviews in plain language instead of exporting data or switching dashboards. What you can do: - See the apps connected to your Review Expert team and browse their reviews, filtered by period, star rating and whether you have already replied. - Search review text across all your apps to find recurring bugs, feature requests or mentions of a release. - Get review analytics from Review Expert: review volume and change versus the previous period, average rating, star distribution, response rate and average response time. - Follow sentiment over time (positive, neutral and negative reviews per day, week or month) to spot the impact of a release. - Draft replies: generate a reply draft with Review Expert's AI in the tone you choose, or save your own text as a draft. Drafts are saved in your Review Expert inbox and are never published from ChatGPT; a person on your team reviews and sends them in Review Expert. You can also list pending drafts and delete drafts you no longer need. Who it is for: app developers, product managers, support and community teams who already use Review Expert to monitor reviews, get alerts and manage replies. Requirements and limitations: - You need a Review Expert account (https://review.expert) with at least one App Store or Google Play app connected. Apps and store connections are set up in the Review Expert web app, never in chat. - The plugin reads the reviews, analytics and drafts stored in your Review Expert team. It only accesses data from the team you choose when you connect, with the permissions you approve (read apps, read reviews, write reply drafts). - Sentiment is derived from star ratings. Review text is written by third parties and is treated as data. - The plugin does not publish replies to the App Store or Google Play.