Ricky is the shared inbox and CRM where businesses answer customers on WhatsApp, Instagram and Messenger, with AI agents working alongside the team.
Connect your Ricky organization to let Claude:
- Find contacts, read their details and notes, and list contacts by stage or tag
- Add notes, tag contacts and update contact details
- Read and search conversations and messages
- Report on conversations and response times by channel
- Read business hours, locations and quick replies
- Answer how-to questions from the Ricky help center
You sign in with your Ricky account and choose one organization. Every request stays inside that organization and the permissions of your role, and actions that change data or message a customer ask for your confirmation first.