TehProf Support is a helpdesk for teams that serve customers over WhatsApp, Telegram, email and phone. This connector lets each person work with Support from their AI assistant under their own name.
Sign in with your TehProf Support account and the assistant gets exactly what your role allows:
- Staff see and handle their company's tickets: search, open, reply, take into work, reassign, put on hold, complete, add internal notes, reminders and tags, and read analytics and SLA reports.
- Customers of a company that uses TehProf Support see only their own company's tickets — never internal notes — and can create tickets, reply and rate the support they received.
Every action is recorded under the person's name and marked "via AI" in the ticket. Access can be revoked at any time in the profile ("My connections"), and it ends automatically when an employee leaves the company. Bulk changes are not available through AI.
