Zendesk MCP Bridge

ClaudeCommunityby Zendesk, Inc

Zendesk MCP Bridge brings live Zendesk Support workflows into Claude . Using their existing Zendesk account and permissions, users can prioritize assigned tickets, investigate ticket conversations and history, draft replies and internal notes for approval, make controlled ticket updates, preview bulk maintenance before applying it, and create support summaries from live ticket data.

Details

ProductivityData AnalyticsCommerce Shopping

Listed Nov 9, 2026

by Zendesk, Inc

support.zendesk.com/

MCP endpoint: https://mcp.zendesk.com/integrations/mcp · streamable-http

Available tools (34)

C_helpcenter_createArticleC_helpcenter_listArticlesC_helpcenter_listCategoriesC_helpcenter_listSectionsC_helpcenter_showArticleC_helpcenter_updateArticleC_helpcenter_updateTranslationC_incidents_list_active_incidentsC_tickets_createTicketC_tickets_getTicketByIdC_tickets_updateTicketC_users_getUserByIdC_zendesk-public-api_get_chatC_zendesk-public-api_get_talk_account_overviewC_zendesk-public-api_get_talk_current_queue_activityC_zendesk-public-api_list_chatsC_zendesk-public-api_list_groupsC_zendesk-public-api_list_macrosC_zendesk-public-api_list_organizationsC_zendesk-public-api_list_queuesC_zendesk-public-api_list_requestsC_zendesk-public-api_list_satisfaction_ratingsC_zendesk-public-api_list_search_resultsC_zendesk-public-api_list_slapoliciesC_zendesk-public-api_list_ticket_auditsC_zendesk-public-api_list_ticket_metricsC_zendesk-public-api_list_ticketsC_zendesk-public-api_list_tickets_from_viewC_zendesk-public-api_list_usersC_zendesk-public-api_list_viewsC_zendesk-public-api_show_requestC_zendesk-public-api_show_ticket_metricscheck_executionresolve_tool_schema

Open in Claude